Perguntas Frequentes

How does filling in the form work?

After filling in your personal details, you start by choosing the size of the basket you want to receive. This basic basket only includes vegetables and herbs.
If you would like to receive fruit and/or eggs in your basket, specify the quantity you would like to receive in the relevant field.
Finally, determine the frequency of delivery and provide an alternative for delivery in case you are not at the address indicated to receive the basket.

Where do you deliver?

Our route is in the town of Sintra, on the outskirts of the IC19, Greater Lisbon, Oeiras e Cascais.

What day do we deliver?

The deliveries are usually made on a Thursday.
Delivery times are between 10:30 am and 6pm, and we usually send a message a few minutes beforehand to notify you of our arrival.
Delivery days can be changed if there are public holidays on those days.

Until when can I cancel my basket?

You can cancel your basket until 12 noon the day before delivery.

Can I specify the products I don't want to receive in the basket?

Yes, they can. When the weekly newsletter is sent out on Tuesday morning, the customer can reply by email to indicate, from the list of vegetables available, which ones they really don't want to receive in the basket.

Is there a minimum order value?

The minimum order value is €25. If your order does not reach this value, a delivery fee of €3 will be charged.

How do you return the bins?

We ask that the basket boxes are returned with the next delivery, otherwise we charge a fee of €1 per box.

Is there a delivery charge?

For orders over €25, the delivery charge is included in the value of the basket. If the order does not reach the minimum value of 20€, a delivery charge of 3€ will be added.

How can I make the payment?

Payment can be made in cash on delivery or by mbway (we send an order on Friday morning).

How does the Saturday Market work?

The Farmer's Market is currently closed.